Policy Effective From: 2025.04.28 App Name: MetX Team Name: bestsiv Team
By using MetX, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the app.
This Privacy Policy outlines how we collect, use, and protect your information when you use MetX. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly.
We collect various types of information to provide our services effectively. Below are the details regarding the permissions we request and the specific information collected:
INTERNET:
Purpose: Allows the application to connect to the internet for data exchange and updates.
GMS.PERMISSION.AD_ID:
Purpose: Accesses advertising identifiers for personalized advertising experiences.
ACCESS_NETWORK_STATE:
Purpose: Checks the network connection status to optimize application performance.
ACCESS_WIFI_STATE:
Purpose: Checks the status of Wi-Fi connections to improve performance and data management.
CAMERA:
Purpose: Enables users to take photos and videos directly within the app.
RECORD_AUDIO:
Purpose: Allows the app to record audio for voice messages and other features.
READ_MEDIA_IMAGES:
Purpose: Accesses and displays images stored on the device.
READ_MEDIA_VIDEO:
Purpose: Accesses and displays videos stored on the device.
READ_MEDIA_AUDIO:
Purpose: Accesses audio files stored on the device.
WRITE_EXTERNAL_STORAGE:
Purpose: Allows the application to save data to the device's external storage.
READ_EXTERNAL_STORAGE:
Purpose: Allows the application to read data from the device's external storage.
WRITE_MEDIA_STORAGE:
Purpose: Enables the application to write media files to the media storage directory.
VIBRATE:
Purpose: Allows the application to use the device's vibration feature for notifications.
MODIFY_AUDIO_SETTINGS:
Purpose: Enables the application to modify audio settings for a better user experience.
WAKE_LOCK:
Purpose: Prevents the device from going to sleep while the application is in use, ensuring uninterrupted service.
We collect the following types of information:
Information Provided by Users:
This includes personal information that users voluntarily provide when creating an account, such as nickname and profile picture.
User Content:
This includes any content that users create or upload while using the app, such as photos, videos, and messages.
Automatically Collected Information:
This encompasses data collected automatically as users interact with the app, including usage data (e.g., app access times, features used) and device information (e.g., device model, operating system version).
Payment Information:
If users make purchases within the app through Google Play, we do not collect sensitive payment information such as credit card numbers or billing addresses. Google Play handles all payment processing securely. We may receive transaction details such as confirmation of the payment and transaction IDs to manage orders.
The information we collect is used for the following purposes:
Service Provision: To provide, maintain, and improve the functionality of the app, ensuring a seamless user experience. Personalization:
To personalize user experience by delivering tailored content, recommendations, and advertisements based on user preferences and behavior.
User Communication: To communicate with users regarding updates, promotions, and important information related to the app, including responses to inquiries.
Content Management: To facilitate the creation, sharing, and management of user-generated content, such as photos, videos, and messages.
Payment Processing: To enable secure in-app purchases through Google Play, managing transactions and order confirmations.
Analytics: To analyze usage patterns and app performance, allowing us to make data-driven decisions to enhance the app's features and functionality.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations, ensuring the protection of user rights and data.
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon request, we will delete your personal data that is no longer needed.
We do not share your personal information with third parties without your explicit consent, except in the following circumstances:
To comply with legal obligations.
To protect and defend the rights or property of MetX.
To prevent or investigate possible wrongdoing in connection with the app.
To protect the personal safety of users or the public.
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
Data Encryption:
We use encryption technologies to protect sensitive information during transmission and storage, ensuring that your data remains secure.
Access Controls:
Access to personal data is restricted to authorized personnel only, and we implement strict access controls to prevent unauthorized access.
Regular Security Audits:
We perform regular security audits and assessments to identify and address potential vulnerabilities in our systems and processes.
Data Anonymization:
Where possible, we anonymize personal data to further protect user privacy and reduce the risk of identification.
Incident Response Plan:
We have an incident response plan in place to promptly address any data breaches or security incidents, ensuring that affected users are notified as required by law.
Third-Party Security Standards:
We work with third-party service providers who comply with industry-standard security practices to ensure the safety of your data.
User Awareness:
We encourage users to take precautions to protect their personal information, such as being vigilant against phishing attacks and being cautious about sharing information. Always ensure that your device is secure and that you are using the app in a safe environment.
While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee its absolute security. However, we are committed to continuously improving our security practices to protect your data.
You have the following rights regarding your personal data:
Right to Information: You have the right to know what data we collect and how it is used.
Right to Access: You can request access to the personal information we hold about you.
Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You can request that we limit the processing of your personal data.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise your rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.
We adhere to applicable data protection laws and regulations in your jurisdiction, including the General Data Protection Regulation (GDPR) for users in the European Union and other relevant laws.
MetX is intended for users aged 17 and older. We do not knowingly collect personal information from anyone under the age of 17. If we become aware that we have inadvertently collected personal data from a user under 17, we will take steps to delete such information promptly. For more details about MetX's minor protection Policy, please refer to MetX Child Safety Policy
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Data Controller and Data Protection Officer (DPO):
Data Controller: bestsiv Team
Contact: help@best-siv.com
We may update this Privacy Policy from time to time. Significant changes will be communicated through the app or via email. We encourage users to review this policy periodically for any updates. Continued use of the app after changes constitutes acceptance of the new terms.